Delivery Information

Please allow 7 working days for delivery.

Postage prices are as follows; £2.00 for orders weighing 0.5kg, £3.00 for orders weighing 1kg, £3.50 for orders weighing 1.5kg and £6.00 for orders weighing over 2kg

UK orders are dispatched by Royal Mail 2nd class except where the item exceeds 1.5kg, the order will then be delivered by Courier on a three day service.

Overseas orders - Please contact us for postage rates. 

If you require a faster service please call the office directly, 024 7669 8300 op 1, and place your order over the phone clearly stating that you wish to pay the extra for 1st class postage.  The cost for this will be £3.00 for orders weighing 0.5kg, £4.00 for orders weighing 1kg, £4.50 for orders weighing 1.5kg and £8.00 for orders weighing over 2kg

Please note that if your order is placed after 1pm it will not be dispatched till the following working day.

If your order has not reached you within 14 working days from order date, please contact us to notify us of non delivery.  Unfortunately we cannot refund/replace orders after this 14 day time period has lapsed. 

NEW! Click & Collect now available. You can now select to collect your order from The Pony Club Trade Stand at certain events. Events providing this service will be listed at check-out.